Serving the Photographic Community Since 1983
Our Money-Back and CCD Sensor Guarantees
Explore our diverse range of products designed for cleaning DSLR, mirrorless, and cinema/video sensors. While many companies offer similar products, our guarantee sets us apart. We assure you that our Aeroclipse® Digital Sensor Cleaning Fluid, CineSwab® Video Imaging Sensor Cleaner, and Eclipse® Optic Cleaning Fluid will not cause any chemical damage to the CCD or CMOS sensor coating when used in accordance with the instructions provided by the camera manufacturer and/or Photographic Solutions.
In the rare case that these products are found to have affected (dissolved) the sensor coating, we commit to reimbursing the camera owner for the full cost of repairs. Simply provide us with an electronic proof of purchase showing the date, camera manufacturer’s repair invoice, and the damaged sensor. This warranty extends to all cameras worldwide, excluding sensors with scratches caused by a failure to fully remove dust and dirt particles prior to using our products.
For return authorization, email us and attach a copy of the original machine receipt as proof of purchase (handwritten receipts are not acceptable). Include a clear digital photo of the damaged sensor, and upon verification of all information, we’ll provide you with the address to send your camera along with a fully charged battery.
When sending the camera, do not include any accessories except for a lens cap (no lens). US residents will be guided to return their camera to us, while international residents will be directed to an authorized repair facility in their own country whenever possible. However, they may need to return it to us in the USA.
To safeguard your package, we strongly recommend securing full insurance and choosing a delivery service that requires a signature on delivery. This warranty covers all DSLR or mirrorless cameras worldwide.
Please note that the use of non-approved cleaning methods, procedures, or products will void this warranty. Sensor Swabs or Sensor Swab® ULTRA digital imaging sensor cleaner must be purchased in the original Photographic Solutions packaging, which includes the instructions for use. Keep in mind that PEC*PAD® non-abrasive wipes are guaranteed for lenses only and are not intended for use on sensors.